1. A client is
defined as a person, over the age of 18, who has paid the advertised online
counseling fee for at least one 30-minute or longer time period at Daayiee’s Place
of Inner Peace online religious counseling services, within any 365-day period
after such counseling session ended. Religious counseling and counseling
services are mutually inclusive in conveying the meaning of counseling services
rendered by Counselor.
2. A client has
the right to request follow-up sessions, and dependent upon Counselor's
approval. Each session shall be ordered and paid for in advance at the website when
scheduling an appointment time.
3. A client
shall not be denied appropriate service on the basis of race, color, national
region, religion, sex, age, mental or physical handicap, marital status, sexual
preference, or political beliefs.
4. The
admission of a client for counseling services shall not result in the deprivation
of any rights, privileges, or benefits which are guaranteed to the individual
by state or federal law or by the state or federal constitution.
5. A client has
the right to review, copy, or receive a summary of his or her counseling
records. Client understands their videoconference session records are
kept for one calendar year (366 days). The client shall submit their
request in writing, outlining the session or sessions they require.
Unless, at the time of the request, in the judgment of the Counselor,
such disclosure will be detrimental to the client or to others for
either of the following reasons:
(a) Granting the
request for disclosure will cause substantial harm to the relationship between
the client and the Counselor or to the Counselor's capacity to provide services
in general.
(b) Granting the
request for disclosure will cause us to actual harm to the client. If
the
Counselor determines that such action will be detrimental, the client is
allowed to review and non-detrimental portions of the record or a
summary of
the record. If a client is denied the right to review all or part of his
or her
record, the reasons for the denial shall be stated to the client with a
written explanation
of what portions of the record are detrimental and for what reasons and
shall be signed by the Counselor. Client requests and reason(s) for the
records shall be
stated in the client's record.
(c) If mutually
agreed between counselor and client, Counselor has up to 30 days to comply with
such request, the 30 days does not begin until a complete determination is
made. A cycle for determination shall be no greater than 45 days, unless
extenuating circumstances are present and dictates a longer time frame must be
utilized. It is further mutually agreed between counselor and client, a meeting
with the client via Skype may be necessary to fully discuss their concerns, and
must take place prior to any final determination is made by Counselor for the
release of requested records.
(d) If communication
with family, partners or mates, or other persons providing professional
services for client, a signed Release of Information is necessary. No
information regarding my counseling is ever given out without my permission
except when state law requires disclosure or in life threatening emergencies to
protect my life or another life.
(e) Counselor shall
not give, sell or barter your private information to any commercial business
concerns. Counselor may during the course of counseling recommend other
professional service providers for the resolution for their concerns.
6. The client
has the right to review my written fee schedule. Any revisions to these will be
approved by the Counselor. The Counselor will give each client a summary of his
fees during the intake interview via e-mail.
7. A client is
entitled to receive an explanation of his or her bill upon request, regardless
of the source of payment. Client must send an email request to initiate
bill review.
8. Should the
Counselor engage in any research procedure, any or all clients will be advised
as to the procedures to be used, and have the right to refuse participation in
the research without jeopardizing their continuing services.
9. A client
shall participate in the development of his or her counseling plan. Counselor
will inform client that development of a treatment plan is a cooperative effort
between counselor and client. It is the policy of this Counselor that both the
client and counselor agreed on the counseling plan and any major revisions to
that plan.
10. A client has a
right to refuse counseling and to be informed of the consequences of that
refusal. When a refusal of counseling prevents the Counselor from fulfilling
the goals of the counseling plan according to ethical and professional
standards, the relationship with the client may be terminated. Reasons for
termination will be recorded in the client's case file and the refusal of
services summary,
11. Upon acceptance
by Counselor for counseling services, each client shall be provided via e-mail
guidelines utilized by the Counselor in carrying out the performance of
counseling services.
12. A client has a
right to give prior informed consent, consistent with federal confidentiality
regulations, for the use in future disposition of products and special observation
and audiovisual techniques, such as video-conferencing via online
services. Counselor shall maintain video-conferencing records for a 366
day period, after which time said video-conferencing records shall be deleted
from the Counselor's database.
13. If client at the
time of the scheduled appointment is incapacitated, the Counselor will end
scheduled appointment after assessing the current circumstances, and upon his
professional determination, may cancel the appointment. This will not
relinquish client's responsibility for payment of the scheduled appointment.
Client may ask for a review of such circumstances, and with approval from the
Counselor, may receive another appointment without charge, in lieu of the prior
appointment.
14. When client pays
for counseling services, (by initiating payment on this site), client hereby
indicates they have read and understood the “Clients Rights and Online
Counselor Procedures", as well as complies with the "Guidelines
Regarding Daayiee's Place of Inner Peace Online Counseling Services, which
serves as a summary of client's rights and responsibilities and the rights and
responsibilities of the Counselor, when client receives online counseling services
from Counselor. This document provides the procedures for filing a complaint
with Counselor.
15. The client is requested to acknowledge their
understanding of this document by indicating so in the comments section of the
contact form at the time of their initial appointment request. Refusal to
submit such statement will present client from obtaining online counseling
services from Counselor.
